Chatbot images1/4/2024 Eating disorders have the highest mortality rate of any mental health diagnosis, and global prevalence rates have doubled from 3.4% to 7.8% of the population from 2000 to 2018. In addition to reduced quality of life and individual impact, mental disorders have a significant global economic cost, which has been predicted at US $16.3 trillion worldwide from 2011 to 2030. Mental disorders are a major public health concern, with a 29% lifetime prevalence rate across the general population. Further research is required to evaluate KIT’s efficacy. Incorporating the feedback of lived experience from both individuals and parents/carers allowed the refinement of KIT in the development phase as per an iterative agile methodology. Specific suggestions were made regarding the brevity and tone to increase KIT’s interactivity.Ĭonclusions: Focus groups provided overall positive qualitative feedback regarding the content, structure, and design of the body image chatbot. The participants approved of KIT’s character and engagement. Overall, the participants provided positive feedback regarding KIT, with both young people and parents/carers generally providing similar reflections. Results: Thematic analyses identified the following three main themes from the six focus groups: (1) chatbot character and design, (2) content presentation, and (3) flow. Participants provided feedback on the cartoon chatbot character design, as well as the content, structure, and design of the chatbot webchat. This included four groups of people seeking help for themselves (n=17 age 13-18 years) and two groups of parents/carers (n=8 age 46-57 years). Six focus groups were conducted using online semistructured interviews to seek feedback on the KIT prototype. A version of KIT was built as a research prototype to deliver these conversations. Methods: A conversation decision tree was designed that offered psychoeducational information on body image and eating disorders, as well as evidence-based coping strategies. The chatbot was developed in collaboration with Australia’s national eating disorder support organization, the Butterfly Foundation. The aim of this study was to assess preliminary acceptability and feasibility via the collection of qualitative feedback from young people and parents/carers regarding the content, structure, and design of the chatbot, in accordance with an agile methodology strategy. Objective: A world-first body image chatbot called “KIT” was designed. Conversational agents or chatbots reflect a unique opportunity to target those affected online by providing psychoeducation and coping skills, thus filling the gap in service provision. JMIR Bioinformatics and Biotechnology 23 articlesĮmail: Body image and eating disorders represent a significant public health concern however, many affected individuals never access appropriate treatment.JMIR Biomedical Engineering 61 articles.JMIR Perioperative Medicine 69 articles.Journal of Participatory Medicine 71 articles.JMIR Rehabilitation and Assistive Technologies 177 articles.JMIR Pediatrics and Parenting 230 articles.Interactive Journal of Medical Research 259 articles.JMIR Public Health and Surveillance 964 articles.
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